Outstanding Pediatric Healthcare
A. Always call the main number to our office, which is 914-366-0015. We have an answering service taking our calls and they will contact the doctor on call, who will then call you.
Do you have a cancellation policy?
A. Yes, we have a 24 hour cancellation notice for all physical appointments. There is a fee for any broken appointment without notice.
Do I need to bring my insurance card to every visit?
A. Yes, your insurance card is needed to keep our account up to date and accurate.
Will there be a copay for every visit?
A. Yes, and all copays are due at the time of visit. You
should check with your insurance company regarding copays for well
visits.
What if I do not have my newborns insurance card yet?
A. Make sure you informed your insurance company of the baby’s birth. We can use the guarantors ID#s for the first 30 days.
What should I do if my insurance changes?
A. You should notify the office of any change of insurance. The office verifies your insurance and all eligibility.
Will I need a referral if the doctor sends my child for tests or to see a specialist?
A. Each insurance policy has different requirements. Call your insurance company for more information.
How do I get a copy of my child’s immunizations?
A. Call our office with the request. Most requests can be processed in 24 to 48 hours.
What is your process for having camp or school forms filled out?
A. You can mail or bring in your forms and the office will have them filled out within 24 to 48 hours. You can either pick them up or we can mail them to you or the school.
What insurance companies are accepted?
A. Most major insurance companies are accepted. Visa, MasterCard, Discover, and American Express cards are accepted.